FAQ

What if I already purchased a registration?
You can transfer your registration fee to our 2020 Virtual Run registration, which will include: custom print-at-home bib, custom print-at-home finisher certificate, 2020 Virtual Zoo Run adult shirt, 2020 Virtual Zoo Run drawstring bag, a neck gaiter provided by Academy, and one (1) standard admission zoo ticket. Or, you can donate your 2020 Zoo Run registration fee to San Antonio Zoo’s Road to Recovery.

How will I receive my packet?
San Antonio Zoo will offer two options for curbside pickup where you can pick up your packet right at the steps of the zoo! If you register by Thursday, September 17th, packets will be available for pick up on Saturday, October 3rd from 10 a.m. – 2 p.m. If you register by Sunday, October 11th, packets will be available for pickup on Saturday, October 17th from 10 a.m. – 2 p.m.

Will there be a team/relay option available?
Due to social distancing guidelines, we will be replacing the Zoo Run Relay and Kids Run with a Virtual 5K. Runners can safely complete the 5K on their own or with immediate family.

How does a virtual run work?
Unlike a traditional run, a virtual run can be completed at any time and any place! As you complete your run, whether in your neighborhood, nearby park or even on a treadmill, please keep in mind your safety and the safety of others by adhering to social distancing guidelines. Since you can complete this run at any time, you can go at your own pace! Recording times will be optional. Whether you choose to run as fast as a cheetah or enjoy a nice walk at the speed of a sloth, know that we are all going these miles together while staying 6-feet apart.

Why should I register? 
For over 35 years, runners have come out to support San Antonio Zoo and our conservation efforts with one of our longest running fundraisers, Zoo Run Relay. Unfortunately due to COVID-19 we have had to adjust our plans by canceling our in-person event, but we have found a safe option to continue one of the zoo’s most beloved traditions while still being able to fundraise for the zoo’s Road to Recovery. While we will miss seeing you, we would love your support as you lace up your sneakers from afar!

How do I track my time and pace?
Our virtual run will be completed on the honor system. You will not be required to prove your participation or completion of the run, but pictures with family and even selfies as you run are highly encouraged.

Can I run from another state?
Of course! A great thing about going virtual is we can now share our event with anyone outside of our community.

After I complete my run, what’s next?
Share your pictures and your completion time on social media, upload videos of you running, and tag us using #SAZooRun. Also, don’t forget to pick up your registration packet on the designated packet pickup dates.

Thank You To Our Partners & Sponsors:

Stats Partner:

Packet Pickup Partner:

Participating Sponsors: