Your security is crucial to us. To better protect your account, we do require your photo or your child’s to associate with the digital membership card. Since the membership or annual pass is non-transferable, this acts as an extra security measure should to prevent misuse.

In keeping with our family-friendly atmosphere, and for health and safety reasons, San Antonio Zoo strictly enforces a dress code. Proper attire must be worn at all times, including shirts and appropriate footwear.

Clothing or tattoos with offensive language or graphics are not permitted at any time.

Examples of clothing not permitted are those displaying:

• Profanity
• Pornography
• Graphic violence
• Support for drugs and drug use
• Gang symbols
• Promotion of discrimination against any group

Admission may be denied if clothing or tattoos are deemed to be inappropriate by management and the Guest refuses all reasonable options. Shirts cannot be turned inside out as a solution.

Public parking areas are located in and around Brackenridge Park and the new Zoo Parking Garage! The Zoo Parking Garage is located in between the zoo and Will Smith Zoo School. Parking at the garage is free during zoo business hours.

Outside food or drink is not allowed into the zoo. Exceptions are: bottled water, baby food, and formula. Ice chests, coolers, and ice bags are not allowed on zoo grounds.

*School groups will still be allowed to bring in lunches for their classes.

Due to space limitations, we cannot store the personal property of guests during their zoo visit. That includes:

• Bikes
• Strollers
• Scooters
• Coolers
• Personal wheelchairs
• Toy weapons
• Roller blades
• Skateboards
• Balloons
• Balls
• Motorcycle helmets
• Luggage
• Food items
• Motorized toys
• Car seats

For the safety of other zoo guests and our animals, glass containers, weapons, alcohol, bikes, scooters, skates and skateboards, rollerblades, radios/CD players, whistles, and inflatable objects are not allowed on zoo grounds.