San Antonio Zoo offers three Membership options:

• Pay for a Day Membership: $39.99 per person. This Membership must be paid in full at the time of purchase and does not have a subscription option.
• Advocate Membership: $7 per month (subscription) or $84 annually (subscription).
• Guardian Membership: $15 per month (subscription) or $180 annually (subscription).

All Memberships are subscription-based products that include a $25 Initiation Fee. Buyers can choose their preferred payment term:

• Annual Recurring Payment: Pay the total amount upfront, renewing each year.
• Monthly Recurring Payment: Spread the cost over 12 months, with the first payment (Initiation Fee + first month) charged at the time of purchase, followed by 11 monthly payments.

Yes, Advocate and Guardian Memberships offer an annual subscription option with auto-renewal. Guests can pay the total amount upfront:

• Advocate Membership: $84 annually
• Guardian Membership: $180 annually

Pay For a Day Membership is available on a monthly payment plan, and does not include an auto renewal option.)

For monthly subscription plans:

• Your first payment includes the $25 Initiation Fee plus your first month’s payment and is charged at the time of purchase.
• The remaining 11 monthly payments are charged automatically based on your purchase date.

For annual subscription plans:

• Your payment includes the $25 Initiation Fee and the total annual fee is charged upfront at the time of purchase.
• The subscription will auto-renew each year unless cancelled.

Yes, the subscription option for Advocate and Guardian Memberships requires a 12-month minimum term.

• For monthly subscription plans, there is a 12-month minimum term.  You may cancel at any time, but all minimum term payments will continue to be collected until the end of that term.
• For annual subscription plans, the full annual payment is required upfront, and the subscription will auto-renew each year.

Yes, you may cancel at any time. Please note that all cancellation requests must be received at the link below within 7 days of the next invoice date or the cancellation will be processed for the following monthly or annual invoice. For subscriptions that have not met their minimum term, the cancellation will be processed following fulfillment of the remaining minimum term. Once a subscription has been cancelled it cannot be reinstated; a new subscription must be initiated. To cancel, log into the payment management portal HERE with your confirmation number and order email address.

if a payment fails, your Membership will be paused until the past due balance is paid in full. Payment re-attempts will occur until resolved. To update your Payment method please click here.

No, the $25 Initiation Fee is non-refundable and applies only for the Advocate or Guardian Memberships.

Once the 12-month term is complete, your subscription Membership will automatically renew at the agreed-upon rate unless you cancel.

You can view your Recurring Payment Agreement any time by logging into the Payment Management Portal HERE with your confirmation number and order email address. If you do not have a login, please refer to sample agreements here: https://sazoo.org/monthly-membership-agreement/ and https://sazoo.org/annual-membership-agreement/.

To view the available Membership benefits including discounts, BFF days and more, please click here.

To access your digital membership, download your digital pass to your phone’s wallet feature and view membership benefits please click here.

Your membership confirmation number is located on the digital receipt sent by email at time of purchase. If you are unable to locate the confirmation email please chat with us, send an email to [email protected], or give us a call at (210) 734-7184. We’re here to help!