Please note, your customizable certificate will be emailed directly to you within 48 business hours. This is a customizable certificate, so it will be sent blank for you to write your desired name on it. We recommend printing it out or using Instagram Stories text feature to add your desired name.

Your Cry Me a Cockroach personalized video message that you donated $150.00 for will be emailed to you directly up to 4-5 business days after you submitted your donation. If donating on or after 2/11/22, your video and customizable certificate will be sent within 4-5 business days.

Please include your personalized message in the notes section at checkout. Your personalized message should not exceed 25 seconds when being read aloud. Profanity, offensive and derogatory language will not be recorded. Please see an example below of a personalized message.

Please note, only personalized video messages will include a specific message and your ex’s name in the video. General $5, $10, and $25 will include a video with a music layover of an animal eating a veggie, cockroach, or rodent.

What does my $5.00, $10.00, and $25.00 donation include?

The $5.00, $10.00, and $25.00 donations include a customizable certificate, where we invite donors to print out and write their desired named on it, and also includes a video of an animal at San Antonio Zoo being fed a cockroach, rodent or veggie. Please note only personalized video messages, which is a $150.00 donation, include a voice over with the mention of your desired name in the video.

Are there refunds?

This donation is nonrefundable.

Can international countries participate?

Yes! Our annual Cry Me a Cockroach Fundraiser is a worldwide campaign. We do have special links available for international donors to participate. Please click here.

Do we feed live rodents to our snakes or other animals?

No, the pre-frozen rodents we utilize are part of regular daily scheduled feedings of our animals. They are delivered frozen from a mouse farm and stored at our Nutrition Center until thawed for feedings.

How do we house our roaches until they are fed to our animals?

Live roaches are sourced from professional roach breeders, the colony is cared for and maintained by the Reptile Department in the Reptile House.

What is a “Veggie” Option? 

You can purchase a Veggie option to be fed to one of our vegetarian animals on Valentine’s Day. Veggies consist of romaine lettuce, cabbage, and other leafy greens!

Where and when can I watch the Cry Me A Cockroach feeding frenzy? 

If in the United States, your customizable certificates and video will be sent immediately with a link if you donated using this link, otherwise using our Square site for donations will take 5-6 business days.

For international donors, we do anticipate videos and customizable certificates going out within 5-6 business days. International donors are invited to make a donation using this link.

Will I receive a certificate for my donation in the Cry Me A Cockroach Fundraiser? 

A customizable certificate will be sent to you via email that you can share with your ex or hang on your wall as a reminder that a cockroach now bears their name. Your customizable certificate will be sent blank. We recommend printing out your certificate to write your desired name in it. We also recommend using Instagram Story’s Text Feature to write your desired name in it.

Please ensure that your email information is correct before submitting your donation, and check your spam/junk folder if you did not receive your confirmation email shortly after donating. Don’t see the certificate download link? Click here to download the official Cry Me A Cockroach! Fundraiser certificate.

Where do the funds raised in the Cry Me A Cockroach Fundraiser go towards?

How do you care for your feeders such as cockroaches?

All of our feeder insects were part of the audit by American Humane (the oldest animal welfare organization in the country). During our animal welfare audit by American Humane the treatment of all the animals in our care including feeders such as cockroaches  mealworms, crickets and more were inspected.  We proudly became Humane Certified by American Humane in 2017.  We were proudly the first zoological facility on the planet to be accredited by both AZA and ZAA as well as Humane Certified by American Humane. Learn more at https://www.americanhumane.org/blog/san-antonio-zoo-achieves-humane-certification-for-animal-welfare/