Welcome Back to San Antonio Zoo
Hello Zoo Family, Friends, and Fans,
We have missed you, and we are happy to announce that San Antonio Zoo will be reopening to visitors on Friday, May 29th, with a special, Passholder ONLY weekend through May 31st!
There will be some changes to the zoo experience, but with our new safety guidelines, your visit to San Antonio Zoo will be both fun and safe.
“We are delighted to start welcoming back visitors to the zoo, connecting our guests with nature and inspiring them through animal connections,” said Tim Morrow, President & CEO, San Antonio Zoological Society. “Our zoo crew has been working diligently on reopening plans almost since the day we closed. We will be implementing safety guidelines set forth by our Governor and City officials that will provide our guests with a safe visit back to the zoo. We look forward to guests enjoying the zoo once again.”
Watch our short video on some of the PAWsitive safety precautions we are taking.
PAWsitive Changes Throughout The Zoo:
- There will be timed-entry ticketing that must be purchased online before your arrival.
- Whether you’re an Annual Pass holder or a Monthly Member or purchasing a standard admission ticket, you will need to set up a reservation for a certain time to enter the zoo.
- Entry Time slots are valid each hour on a specific date, so please plan to arrive during your designated time.
- Face masks are strongly recommended when you visit us at San Antonio Zoo.
- Reentry will not be allowed after exiting.
- For your convenience and safety, there will be dozens of hand-sanitizer stations placed throughout the zoo presented by H-E-B.
- Zoo Crew will be regularly cleaning and disinfecting knobs, rails, and other surfaces commonly touched throughout the zoo.
- Bathroom facilities are open and will be cleaned regularly.
- Social distancing markers will be placed on pathways, in front of habitats, and in restrooms.
- Please maintain a safe distance of 6-feet from the nearest guest that’s not in your herd during your zoo visit.
- Our restaurants will be open with enhanced safety measures to ensure your herd has a safe and fun experience.
- No tables of more than 10 people.
- Restaurants locations will operate for service up to 50% of total listed occupancy inside the location.
- Retail locations will operate for service up to 25% of total listed occupancy inside the location.
- Restaurants and Retail locations will regulate the number of people inside each location to help maintain location occupancy.
- Please be prepared to pay using a valid credit or debit card at San Antonio Zoo. VISA, MasterCard, AMEX, and Discover are accepted. Some locations accept Apple Pay and Android Pay. The ability to use cash is very limited.
- Due to our limitations, some enclosed spaces and animal interactions will be closed during our initial re-opening phase. The following areas are temporarily closed:
- Giraffe Feeding
- Flamingo Mingle
- Butterfly House
- Lory Landing
- Kangaroo Krossing
- San Antonio Zoo Train
- Reptile House
- Fredrich Aquarium
- Hixon Bird House
- Kronkosky’s Tiny Tot Nature Spot
- Riverbank at Kronkosky’s Tiny Tot Nature Spot
- Water fountains (please visit our restaurants for complimentary water)
To make your next zoo visit the best experience possible, please plan your visit ahead of time. We are in constant communication with state and local officials to ensure that we are operating responsibly.
We have taken enhanced health and safety measures for you, our other guests, and San Antonio Zoo employees. You must follow all posted instructions while visiting San Antonio Zoo.
An inherent risk of exposure to COVID-19 exists in any public space where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Center for Disease Control and Prevention (CDC), senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting San Antonio Zoo you voluntarily assume all risk related to exposure to COVID-19.