Today's Hours: 9AM - 5PM | View Calendar


Visitor Tips

The following is a list of tips to help you plan your visit to the Zoo

General Tips

Avoid parking hassles by arriving early. The parking lot near the Train Depot and the parking lot under the 281 overpass are both free. For more parking options, click here.

Don't worry about parking hassles, get dropped off right at the front gate! Utilize the Viva Culture bus route to visit the zoo in style click here for more info.

We accept all major credit cards and cash.

Members, please be sure to bring your membership card or email receipt and photo ID and take advantage of the Members' Express Entrance.

Avoid lines by coming early or late in the day.

Check out your Safari Guide map for times and locations of all Animal Chats

Make a plan – talk to your group about where to meet if you get separated. Help your children identify who to ask for assistance.

Take frequent snack and drink breaks—use your map to find the nearest concession stand.

Stop by the gift shop for all your sun protection needs.  We carry hats, visors, and sunscreen.

If you plan for your children to swim at the beach area in The Nature Spot, don’t forget to bring swim diapers and a towel.

Please don’t allow your children to climb on the various animal statues around the Zoo. These metal surfaces become very hot throughout the day.

Feeding of the animals is not permitted except in designated areas.  Lory nectar is available for purchase at the concession stand across from Lory Landing.  You may also want to bring quarters to purchase fish food from the machines found throughout the Zoo, as well as penny pressers, moldaramas, footsie's and mini-melts.

The Zoo is a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the Zoo. Ensuring that the Zoo is family friendly is an important part of the Zoo experience. In that spirit, we ask you to use discretion and common sense.

No outside food or drinks are allowed into the Zoo. Exceptions are: bottled water, small snack-sized items, and baby food and formula. Ice chests and coolers will no longer be allowed on Zoo grounds.
*School groups will still be allowed to bring in lunches for their classes.

For the safety of Zoo guests and our exotic animal collection, the following is not allowed on Zoo grounds:

No pets
No glass containers
No outside alcohol on Zoo grounds
No balloons
No skates
No bicycles
No scooters
No hoverboards
No smoking
No ice chests or coolers

If you have any questions, concerns, or comments, please stop by the office, or give us a call at (210) 734-7184.