Annual Pass FAQ
Supporter $46
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
Supporter+ $3 per month*
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
- Save 20% on Standard Admission for Friends & Family
- Valued at $5 Savings Per Person
- *One Time, Non Refundable, $20 Per Person Deposit Fee Due at Registration
Advocate $66
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
- Save 20% on Standard Admission for Friends & Family
- Valued at $5 Savings Per Person
- Bring-a-Friend Free Select Days (4)
- Valued at Over $100
- Save 10% on Zoo Birthday Parties
- Valued at $60 Savings
- 2 Complimentary Any Day Tickets
- Valued at over $50
- Zoovenir Drink Vessel With 1st Drink Free & Discounted Refills**
*One Time, Non Refundable, $20 Per Person Deposit Fee Due at Registration
**One Drink Vessel/Bucket Distributed Per Purchase Order
Advocate+ $5 per month*
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
- Save 20% on Standard Admission for Friends & Family
- Valued at $5 Savings Per Person
- Bring-a-Friend Free Select Days (4)
- Valued at Over $100
- Save 10% on Zoo Birthday Parties
- Valued at $60 Savings
- 2 Complimentary Any Day Tickets
- Valued at over $50
- Zoovenir Drink Vessel With 1st Drink Free & Discounted Refills**
- Unlimited Carousel Rides
- Zoovenir Popcorn Bucket With 1st Popcorn Free & Discounted Refills**
*One Time, Non Refundable, $20 Per Person Deposit Fee Due at Registration
**One Drink Vessel/Bucket Distributed Per Purchase Order
Zoomer $164
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
- Save 20% on Standard Admission for Friends & Family
- Valued at $5 Savings Per Person
- Bring-a-Friend Free Select Days (4)
- Valued at Over $100
- Save 10% on Zoo Birthday Parties
- Valued at $60 Savings
- 2 Complimentary Any Day Tickets
- Valued at over $50
- Zoovenir Drink Vessel With 1st Drink Free & Discounted Refills**
- Unlimited Carousel Rides
- Zoovenir Popcorn Bucket With 1st Popcorn Free & Discounted Refills**
- Free Adult Only & Professional Events Throughout The Year (4 min)
- Valued at $120
- Free Upgrade to Zoo La-La! VIP With Purchase of a Standard ZLL Ticket
- Valued at $80
*One Time, Non Refundable, $20 Per Person Deposit Fee Due at Registration
**One Drink Vessel/Bucket Distributed Per Purchase Order
Zoomer+ $13 per month*
- Unlimited Visits on Public Operating Days
- Discounted Admission at Participating Zoos & Aquariums
- Valued at $12 Savings Per Visit
- Invite to Members Only Events
- Save 10% on Zoo Food & Merchandise
- Save on Select Special Events
- Purchase Fun Day Punch Card for $10
- Per Member / Per Visit
- Save 20% on Standard Admission for Friends & Family
- Valued at $5 Savings Per Person
- Bring-a-Friend Free Select Days (4)
- Valued at Over $100
- Save 10% on Zoo Birthday Parties
- Valued at $60 Savings
- 2 Complimentary Any Day Tickets
- Valued at over $50
- Zoovenir Drink Vessel With 1st Drink Free & Discounted Refills**
- Unlimited Carousel Rides
- Zoovenir Popcorn Bucket With 1st Popcorn Free & Discounted Refills**
- Free Adult Only & Professional Events Throughout The Year (4 min)
- Valued at $120
- Free Upgrade to Zoo La-La! VIP With Purchase of a Standard ZLL Ticket
- Valued at $80
- 1 Additional Complimentary Ticket
- Valued at over $25
*One Time, Non Refundable, $20 Per Person Deposit Fee Due at Registration
**One Drink Vessel/Bucket Distributed Per Purchase Order
Do I need to have my photograph taken for my membership or annual pass?
Your security is crucial to us. To better protect your account, we do require your photo or your child’s to associate with the digital membership card. Since the membership or annual pass is non-transferable, this acts as an extra security measure should to prevent misuse.
Does my annual pass start from the moment of purchase or the first time I scan into the zoo?
Your annual pass starts from the moment of purchase.
I see that your Advocate Monthly Membership includes the popcorn bucket and unlimited carousel rides, Can I upgrade my annual pass to a monthly membership?
Once you purchase an annual pass it cannot be exchanged or refunded for a monthly membership.
Once I download my Digital Annual Pass, where do I pick up my Annual Pass benefits?
Once you have downloaded your Annual Pass, upon visiting San Antonio Zoo, make your way to the Information Center at Outpost Amazonia and you can pick up your benefits that correspond with your Annual Pass.
Can I get a refund on my annual pass?
As a 501(c)3 nonprofit organization, we do not issue refunds. Thank you for your support!
Can I transfer my annual pass if I move?
Annual Passes and pass benefits are non-transferable. This policy is intended to prevent any misuse of annual passes.
I bought a gift annual pass, how does that work?
When you purchase a gift annual pass online you will enter the gift receiver’s information in the spaces provided. All pass holders must be named in order for the pass to be fulfilled in a timely manner. If pass holders are not named, names are misspelled, or areas are left blank, pass fulfillment will be delayed. If pass holders are not named, names are misspelled, or areas are left blank, pass fulfillment will be delayed. As soon as the gift annual pass is processed online or onsite it will be valid immediately and a digital annual pass will be emailed to the email address listed.
How long until I receive my annual pass packet with my cards?
Annual Passes are no longer mailed. A Digital Annual Pass will be emailed to you within 24-72 hours of purchase. If you purchased an Annual Pass while at the zoo and want to gain entry just to show your ID at the gate. All ID users will need to have their picture taken.
Do you still offer add-ons or additional un-named guests?
No; all pass holders must be named, we no longer offer un-named guests on annual passes. We no longer offer add-ons, if you would like to add someone to your annual pass, you will add a new annual pass to your pack. These new pass holders will receive all the benefits of an annual pass.
Am I required to get a digital Annual Pass?
The Digital Annual Pass is an additional option for pass holders. If you prefer not to have the Digital Annual Pass, all you need to do is show ID at the gate for entry. All ID users will need to have their picture taken.
If I have a current printed Annual Pass can I get the digital Annual Pass as well?
Yes, you still can download a digital Annual Pass as well.
Do you have questions regarding digital Annual Passes?
Click Here for more information regarding digital Annual Passes.
Can I upgrade from a Supporter Annual Pass to an Advocate Annual Pass?
To upgrade your Supporter Annual Pass to an Advocate Annual Pass, you will need to stop by Outpost Amazonia within the first 60 days of your purchase.
Can I apply my admission fees toward the purchase of an annual pass?
Yes; the number of admission tickets purchased can be applied depending on the level of annual pass you wish to purchase. For example, four general admission tickets can be applied to a Zoo Annual Pass Four Pack. Your sales receipt is required and must be applied the day of your visit.
What if my question isn’t answered here?
Please call the Annual Pass department at 210.734.7184 or email information@sazoo.org.
MAKE YOUR ZOO VISIT AN ADVENTURE.
MONTHLY MEMBERSHIPS
Starting as low as $3 per Month
There’s always something new to see at the zoo. Each year is packed with events and exciting additions. This auto-renewing pass gives you a full year of admission to the zoo and more!
ANNUAL PASS
Starting at $46 per person
There's always something new to see at the zoo. Each year is packed with events and exciting additions.
